Effective Date: May 9, 2025
Last Updated: May 9, 2025
Isla’s Place respects your privacy and is committed to protecting the personal information you provide through our website and booking services.
1. Information We Collect
We collect the following personal information when you submit a reservation or contact form:
- Name
- Email address
- Phone number
- Billing and payment details (via Stripe or PayPal)
- Special requests and event details
2. How We Use Your Information
We use your information to:
- Process reservations and event bookings
- Respond to inquiries and customer service requests
- Send confirmations and updates
- Analyze website traffic with Google Analytics
- Process payments securely through Stripe and PayPal
- Improve website performance and services
3. Sharing of Information
We may share your information with:
- Third-party booking services for managing reservations
- Payment processors (Stripe and PayPal)
- Analytics tools (Google Analytics) to track site performance
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Enhance your browsing experience
- Collect data through Google Analytics
You can control or disable cookies through your browser settings.
5. Data Security
We take reasonable steps to protect your personal data. While we use secure systems, no method of transmission over the internet is 100% secure.
6. Your Rights (California Residents)
If you are a California resident, you may request to:
- Access the personal data we hold about you
- Request deletion of your personal information
- Opt out of data sharing for marketing (we do not currently share data for this purpose)
To make a request, contact us at: islasfgs10@gmail.com
7. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised date.
8. Contact Us
If you have questions or concerns, please contact us:
Isla’s Place
42630 10th Street West, Unit 2
Lancaster, CA 93534
(661) 522-4533
islasfgs10@gmail.com